Booking Service 24 Hours - 7 Days
(03) 479 9960 Dunedin
Preferably book by 4:00 p.m. the day prior to travel
Booking, Cancellation and Alteration Policy
Tickets are to be paid for at time of booking or you can pay into bank account (available on request) with reference given.
Catch A Bus South is also available on Bill Pay.
We are now able to accept Visa Debit/Credit and MasterCard payments.
There is a $3.50 transaction fee per transaction
(If you buy 2 or more tickets in the same transaction you will only be charged 1 transaction fee).
Alterations made within 24 hours of travel will incur a $5.00 charge.
Alterations made within 1 hour of travel may not be accepted.
If destination changes after ticket issued, there is no reduction in fare.
If new destination is further, the difference in fare will be payable.
An alteration fee of $5.00 may apply (see above).
Up until 5am the 2 days prior to travel, full refund (excluding transaction fee).
(E.g. 4am on the 6th when travelling on the 8th will get full refund)
Up until 5am the day prior to travel, 90% refund (excluding transaction fee).
(E.g. 6pm on the 6th when travelling on the 8th will get 90% refund)
Between 5am and 5pm day prior to travel 50% refund (excluding transaction fee).
(E.g. 4pm on the 7th when travelling on the 8th will get 50% refund)
Late cancellation (after 5pm day prior to travel), no refund.
Return part of return fare is not refundable once first trip has commenced although alteration
to date and time will be accepted (an alteration fee may apply).
(A return fare may be altered for either or both parts)
If driver calls to collect passengers and they are not there this is classed as a No Show.
No refund is due.